Seno & Sanu Creations,

No.95/L, Battiyawatte Road, Thumbovila, Bokundara. 

Hotline: 0776 550 733

Email: [email protected]

WhatsApp / viber: +94 776 550 733

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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    Colombo District – 200

    All other District – 250 

    Weight up to 1 KG 

    Delivery Mood: Local Courier service : Domex, Pronto & Grasshoppers  

    Which payment methods are accepted in the Online Shop?

    Prepayment – Bank Deposit / Online transfer 

    How long will delivery take?

    ⭐ PROCESSING TIME ⭐
    All my products are MADE TO ORDER.
    Current creation time  before dispatch is 1-2 weeks from the date of your payment proof received.

    ⭐ If you are in a hurry contact us, so we can speed up the process. ? – Rush fees Rs. 300 Applicable for each order

    What should I know BEFORE I PAY:

    ➢ Due to the calibration differences between computer monitors & tablets, etc. the color may vary slightly from what you are viewing. We try to describe our items as accurately as possible, but if you have any questions or concerns, please don’t hesitate to discuss them.

    ➢ All the plush elements are machine/hand–sewn. Therefore, please allow for slight differences from what is shown in the photos.

    ➢ Please Allow me s maximum time period for orders (2 Weeks). Unless, if it’s not an rush order.