Seno & Sanu Creations,

No.95/L, Battiyawatte Road, Thumbovila, Bokundara. 

Hotline: 0776 550 733

Email: [email protected]

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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    Colombo District – 150

    All other District – 250 

    Weight up to 1 KG 

    Delivery Mood: Local Courier service : Domex, Pronto & Grasshoppers  

    How long will delivery take?

    ⭐ PROCESSING TIME ⭐
    All my products are MADE TO ORDER.
    Current creation time  before dispatch is 1-2 weeks from the date of your payment proof received., unless item is READY TO Dispatch. In that case, it will be Dispatched out in 5-7 days business days.

    ⭐ If you are in a hurry contact me, so I can speed up the process. ? – Rush fees Rs. 300 Applicable for each order

    How to Place an order?

    1. Please do send your Name, Address, Contact No, & Email address.
    2. You will get the bank details for the payment.
    3. The order will be dispatched within 14 days (Maximum) from the date of the payment proof copy received.

    What should I know BEFORE I PAY:

    ➢ Due to the calibration differences between computer monitors & tablets, etc. the color may vary slightly from what you are viewing. We try to describe our items as accurately as possible, but if you have any questions or concerns, please don’t hesitate to discuss.

    ➢ All the plush elements are machine/hand – sewn. Therefore, please allow for slight differences from what is shown in the photos.

    ➢ Please Allow me s maximum time period for orders (2 Weeks). Unless, if it’s not an rush order.